SHIPPING & RETURNS
Shipping Policy
Order Processing
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Orders are processed within 1 business day after payment confirmation.
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Orders placed on weekends or public holidays will be processed the next working day.
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Order Cut-Off Time: Orders placed before 2:00 PM (GMT) are processed the same business day; orders placed after 2:00 PM are processed the next business day.
Shipping Options & Costs
We offer delivery through Evri Courier Service.
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Standard Shipping: £3 (for parcels up to 1 kg), delivered within 2 business days.
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Free Shipping Offer: Buy 2 or more products, and receive free shipping.
Delivery Times
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Deliveries are made Monday to Saturday.
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Delivery Time: Maximum of 3 business days from the time of purchase (processing + transit time).
Tracking
All orders come with tracking details so you can monitor your parcel's journey.
Free Shipping Policy
If you purchase 2 or more tanning products, your order qualifies for free standard shipping. This discount is automatically applied at checkout.
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to accept returns under the following conditions:
Return Conditions
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Return Window: Products can be returned within 30 days from the date of delivery.
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Product Condition: Items must be unused, in their original condition, and in their original packaging.
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Buyer Responsibility: The buyer is responsible for the return shipping cost and ensuring the parcel is delivered safely to us.
How to Initiate a Return
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Contact our customer service team at 4tan2bebrown@gmail.com to notify us of your return.
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Include your order number and details of the item(s) you wish to return.
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Package the product securely to prevent damage during transit.
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Ship the product back to the address provided by our team.
Refunds
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Refunds will be processed once we have received and inspected the returned product.
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If the item is found to be ineligible for return (e.g., used or damaged), we will notify you, and the product may be shipped back at your expense.
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Refunds will be issued to the original payment method and may take up to 7 business days to appear, depending on your bank.