Terms & Conditions

Last Updated: 01.12.2024

1. General Information

These Terms & Conditions govern your use of the website 4tan2bebrown.co.uk and your relationship with 4TAN2BEBROWN LIMITED (Company Number: 16063345). By accessing or using this website and placing an order, you agree to comply with and be bound by these Terms & Conditions.

Company Details:

Registered Office Address: 251 Telfer Road, Coventry, United Kingdom, CV6 3DS.
Contact Information:
- Email: 4tan2bebrown@gmail.com
- Phone: 07436890743

2. Placing an Order

By placing an order on our website, you confirm that:

You are at least 18 years old.
You have read, understood, and agree to these Terms & Conditions.

We reserve the right to refuse any order at our discretion.

3. Pricing and Payment

All prices on the website are in GBP (£) and include all applicable taxes.
We accept the following payment methods:
- Credit/Debit Cards.
- PayPal
- PayPal Pay in 3

Payment must be made in full at the time of checkout.

4. Shipping Policy

Order Processing:

Orders are processed within 1 business day after payment confirmation.
Orders placed on weekends or public holidays will be processed the next working day.

Shipping Options:

Standard Shipping: £3 (for parcels up to 1 kg), delivered within 2–3 business days via Evri Courier Service.
Free Shipping Offer: Orders with 2 or more products qualify for free shipping, applied automatically at checkout.

Delivery Schedule:

Deliveries are made Monday to Saturday.

Tracking:
All orders include tracking information to monitor the delivery progress.

5. Return & Exchange Policy

We aim to ensure your satisfaction. If you are not happy with your purchase, you may return items under the following conditions:

Return Conditions:

Items can be returned within 30 days of delivery.
Products must be unused, in their original condition, and in the original packaging.
The buyer is responsible for return shipping costs and ensuring safe delivery to our address.

How to Initiate a Return:

Contact us at 4tan2bebrown@gmail.com with your order number and return details.
Securely package the item to prevent damage during transit.
Ship the product to the return address provided by our team.

Refunds:

Refunds will be issued after we receive and inspect the returned item.
Refunds will be processed to the original payment method and may take up to 7 business days to appear.
If the item is found ineligible for a refund (e.g., used or damaged), the buyer will be notified, and the item may be returned at the buyer's expense.

6. Privacy Policy

Our Privacy Policy governs how we collect, use, and protect your personal data.

7. Limitation of Liability

4TAN2BEBROWN LIMITED is not liable for any loss or damage arising from:

Delays in delivery beyond our control.
Misuse of the products sold.
Errors on the website, including pricing and typographical errors.

8. Amendments

We may update these Terms & Conditions from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Information

For any questions or concerns, please contact us:

Email: 4tan2bebrown@gmail.com
Phone: 07436890743

By placing an order on our website, you acknowledge and agree to these Terms & Conditions.